Ranked by uptime

The most reliable CRM and help desk software

CRMs, sales tools and help desks, ranked by how much they actually go down. Every figure comes from each app’s own status page.

Close leads right now, with no major outage in the last 90 days and free of any reported problem 99.83% of the time. Apollo and Front come next.

#AppNowUptimeProblem-freeProblemsRecordWebsite
1CloseWorking normally100%99.83%390 daysVisit Close
2ApolloWorking normally100%99.69%1290 daysVisit Apollo
3FrontWorking normally100%99.46%790 daysVisit Front
4Help ScoutWorking normally100%99.39%790 daysVisit Help Scout
5HubSpotWorking normally100%99.04%1190 daysVisit HubSpot
6GorgiasWorking normally100%96.83%1590 daysVisit Gorgias
7SalesloftWorking normally100%95.76%790 daysVisit Salesloft
8AttioWorking normally100%93.42%490 daysVisit Attio
9GongWorking normally99.93%96.84%1390 daysVisit Gong
10SalesforceWorking normally99.93%66.47%2537 daysVisit Salesforce
11ZendeskWorking normally94.91%77.84%1090 daysVisit Zendesk

Uptime is the share of time without a major outage. Problem-free is the share of time without any reported problem. Both come from each app's own status page over the last 90 days, or as much of that as its record covers. Apps with less than 14 days of record are listed last, unranked.

How the ranking works

Apps are ranked first by uptime, the share of time without a major outage. Ties go to the app with more time free of any reported problem, then to the one with fewer problems. Every figure comes from the app’s own status page, so no app can pay to move up, and the ranking changes by itself as new problems are reported. See how Appys checks apps.

Some status pages only keep their last few weeks of problems, so each app’s record shows how many days it covers. Percentages make records of different lengths fair to compare, and every record grows to the full 90 days as Appys keeps reading.

What the figures can’t tell you

A status page only shows what a company chooses to report. Small problems, or ones that hit only some users, sometimes never get posted, so treat these figures as the least that went wrong, not the most. If an app isn’t working for you right now, see what’s down right now.

Email alerts

Get an email when your CRM or help desk goes down

Email us once with the app’s name and we’ll tell you when it reports a major outage, and when it’s working again. No forms, no account, no password.

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You sign up by sending one email, so nobody else can use your address. Every alert has a stop link. Add "all problems" to the subject to hear about small problems too.