Apple Music down? The answer is at the top of this page. Appys checks Apple Music’s official status page as you arrive, so what you see is never more than a few minutes old. Below is what to check on your side, what to do while you wait, and how to hear when it’s fixed.
Apple Music down for everyone, or just you?
If the status above says Apple Music is working normally but it isn’t working for you, the problem is most likely closer to home. Press Is it just me? at the top of the page: your own device and our server both try to reach apple.com, and the answer tells you which side the problem is on.
Then try these quick checks:
- Open Apple Music on another network, such as mobile data instead of Wi-Fi.
- Try a different browser or a private window, to rule out an old cache or a browser extension.
- Restart your router if lots of websites are slow, not just this one.
- Make sure your device’s date and time are set automatically: a wrong clock can stop secure connections.
- See whether downloaded music or episodes play. If they do, the problem is with streaming, not your device.
Apple Music down? What to do while you wait
- Check which part is affected. Apple Music splits its status into 6 parts, listed under What Apple Music reports on above, so a problem in one may not touch the ones you use.
- Play downloaded music, episodes or projects offline until it’s back.
- Don’t sign out or delete downloads: you may need to be online to get them back.
- If you record or publish, save your work on your computer and upload it later.
- Keep this page open: the status changes by itself when Apple Music posts the fix, so there’s no need to keep refreshing.
Why apps like Apple Music go down
Music and podcast services usually go down after updates, at busy moments such as big releases, or when their streaming network has problems. Even big outages are often partial, hitting one feature, one region or one group of users rather than everyone. That’s why Apple Music can work fine for you while its status page reports a problem, or the other way round.
How Appys checks Apple Music
Every status on this page comes from Apple Music’s official status page, where Apple Music’s own team posts problems and fixes. Its status page covers 6 parts: Apple Music, Apple Music Classical, Apple Music radio, Apple Music Subscriptions, iTunes Match and Radio. Appys reads it whenever someone opens this page and regularly in between, keeps a record of every problem it posts and works out the 90-day uptime from that record. We never change what Apple Music says, and nobody can pay to change a status or a record.
A quiet status page doesn’t always mean nothing is wrong: some companies post small problems late, or not at all. That’s why this page also shows how openly Apple Music reports its problems.
How long do Apple Music outages last?
It depends on what broke. Small problems are often fixed within the hour, while a big outage can take most of a day. The history above lists every problem Apple Music has posted recently, when each one started and how long it took to fix, so you can see what’s normal for Apple Music rather than guessing. While a problem is open, the latest update from Apple Music is shown at the top of this page.
About Apple Music
Apple’s music streaming service and radio.
Apple Music is made by Apple. On Appys it’s listed under Music and podcasts, with the other music streaming services we follow.
Hear when Apple Music is back
Send one email to [email protected] with Watch Apple Music in the subject and we’ll email you when Apple Music reports a major outage, and again when it’s fixed. You can also follow its problems in a feed reader or a Slack channel, or add a live badge to your own site; both are explained above.
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