Is BigCommerce Down?

Is BigCommerce down right now? We check BigCommerce's official status page as you arrive, then show any outage, its 90-day uptime and what to use instead.

Working normallyChecked

BigCommerce says everything is working.

From BigCommerce's official status page, read again when you open this page. This page updates by itself.

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Email us and we'll tell you when BigCommerce reports a major outage, and when it's working again.

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Uptime and history

BigCommerce uptime and outage history

Uptime
99.7%
Time without a major outage
Problems reported
36
Time with problems
4 days 13 h
Major outages
6 h 27 min
Last problem
28 Oct
90 days agoToday
  • No problems
  • Some problems
  • Major outage
  • Planned work
  • No record yet

How it compares

With 5 other apps in Online shops and selling over the last 90 days, by what each reports on its own status page.

  • Problems reportedMore than most36 here, typical 2. It reports problems openly
  • UptimeLower than most99.7% here, typical 100%

Openness

How well BigCommerce keeps people informed when something goes wrong.

  • Reports problems openly: 36 posted on its status page in the last 90 days
  • Shows 9 separate parts, so you can see exactly what's affected
  • Keeps people updated: 3.2 updates per problem on average

Posting small problems openly is a good sign. An app that reports more problems isn't necessarily less reliable than one that reports fewer.

Recent

Recent problems

  1. High Rate of Cloudflare Challenge Pages

    Some problems · 43 h 18 min

  2. Degraded search availability across the platform

    Some problems · 1 h 6 min

  3. Bolt payments are currently failing

    Some problems · 2 h 12 min

  4. Some Android shoppers on headless storefronts may be unable to reach checkout

    Some problems · 2 h 11 min

  5. Search availability reduced and latency increased

    Some problems · 3 h 12 min

  6. Delays in Real-Time Event Processing

    Some problems · 14 min

  7. Authorize.net orders coming in with an incomplete transaction ID for payments made using a stored instrument affecting a subset of stores

    Some problems · 7 h 33 min

  8. Search Indexing Delays Affecting a Subset of US Stores

    Some problems · 1 h 10 min

Parts

What BigCommerce reports on

  • API & WebhooksWorking
  • Checkout & Payment ProcessingWorking
  • Control PanelWorking
  • EmailWorking
  • Reporting & AnalyticsWorking
  • StorefrontWorking
  • Client ServicesWorking
  • 3rd Party ServicesWorking
  • B2B EditionWorking

The record

How often is BigCommerce down?

BigCommerce has reported 55 problems since June 2026, about 12 a month. It rated 1 of them as a major outage.

Typical time to fix1 h 29 min
Longest problem2 days 6 h, starting 29 Jun 2026: B2B Ninja Quote emails are failing to send
Last problem28 Oct 2026: High Rate of Cloudflare Challenge Pages (43 h 18 min)
Part hit mostStorefront, in 25 of 55 problems, then Control Panel, in 11
Busiest dayWednesday, when 12 of the 55 problems started

From BigCommerce's own status page, as far back as we can read it in full.

What to do while BigCommerce is down

Alternatives

If BigCommerce isn't working

Other apps that do the same job, ranked by their own record over the last 90 days.

AppNowProblems, last 90 daysTime with problemsWebsite
ShopifyWorking normally247 minVisit Shopify
EtsyWorking normally33 h 26 minVisit Etsy
SquarespaceWorking normally74 days 19 hVisit Squarespace
WixWorking normally615 h 31 minVisit Wix
EcwidWorking normally22 h 12 minVisit Ecwid

Ranked by their own reported problems over the last 90 days. * The record for this app is still filling in.

Safety

Is BigCommerce safe to use?

Facts from its own public records, checked every day.

Fake emails in its name
Sent to spam. Emails pretending to come from bigcommerce.com go to the spam folder. Check your own domain with LeadLamp
Secure connection
Yes. Its website certificate is valid until 26 Feb 2027 (issued by DigiCert Inc).
Security contact
Not published. We didn't find a security.txt file telling researchers where to report problems. Many apps use their help pages instead.
Known data breaches
None listed. Have I Been Pwned lists no data breaches for bigcommerce.com.

Checked 31 Oct 2026 from bigcommerce.com's public records. Breach data from Have I Been Pwned (CC BY 4.0).

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Keep an eye on BigCommerce

No sign-up needed: a feed for your reader or team channel, or a live badge for your own site.

A feed of BigCommerce's problems

Every problem BigCommerce reports, as it happens, in your feed reader or a team channel.

appys.com/status/bigcommerce-down/feed/

  • Slack: in a channel, type /feed subscribe https://appys.com/status/bigcommerce-down/feed/
  • Teams: add the RSS connector to a channel and paste the address.
  • Feed readers: paste the address into Feedly, Inoreader or any reader.

A live badge for your site or docs

Shows BigCommerce's status, updated every few minutes. Copy the code into a web page, an intranet or a README.

BigCommerce status BigCommerce uptime

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<a href="https://appys.com/status/bigcommerce-down/"><img src="https://appys.com/badge/bigcommerce/" alt="BigCommerce status on Appys"></a>
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[![BigCommerce status](https://appys.com/badge/bigcommerce/)](https://appys.com/status/bigcommerce-down/)

For the uptime badge, change the address to appys.com/badge/bigcommerce/uptime/.

About BigCommerce

Online shop platform.

On Appys it’s listed under Online shops and selling, with the other online shop platforms we follow. Every status and figure on this page comes from BigCommerce’s official status page, where BigCommerce’s own team posts problems and fixes.

Appys is independent and isn’t connected with the apps it lists. Statuses come from each app’s own status page. How Appys checks apps.