Deliveroo down? The answer is at the top of this page. Appys checks Deliveroo’s status page for restaurant and grocery partners as you arrive, so what you see is never more than a few minutes old. Below is what to check on your side, what to do while you wait, and how to hear when it’s fixed.
Deliveroo down for everyone, or just you?
If the status above says Deliveroo is working normally but it isn’t working for you, the problem is most likely closer to home. Press Is it just me? at the top of the page: your own device and our server both try to reach deliveroo.co.uk, and the answer tells you which side the problem is on.
Then try these quick checks:
- Open Deliveroo on another network, such as mobile data instead of Wi-Fi.
- Try a different browser or a private window, to rule out an old cache or a browser extension.
- Restart your router if lots of websites are slow, not just this one.
- Make sure your device’s date and time are set automatically: a wrong clock can stop secure connections.
- Try another device or network, and see whether the whole shop fails or just checkout.
Deliveroo down? What to do while you wait
- Check which part is affected. Deliveroo splits its status into 3 parts, listed under What Deliveroo reports on above, so a problem in one may not touch the ones you use.
- Don’t place the same order twice: check your email for a confirmation first.
- If you sell, tell customers on your social accounts that checkout is having problems.
- Check orders, stock and payments once it’s back, in case any were missed or doubled.
- Keep this page open: the status changes by itself when Deliveroo posts the fix, so there’s no need to keep refreshing.
Why apps like Deliveroo go down
Online shops and selling platforms most often go down during big sales and launches, after updates, or when a payment provider they use has problems. Even big outages are often partial, hitting one feature, one region or one group of users rather than everyone. That’s why Deliveroo can work fine for you while its status page reports a problem, or the other way round.
How Appys checks Deliveroo
Every status on this page comes from Deliveroo’s status page for restaurant and grocery partners, where Deliveroo’s own team posts problems and fixes. Its status page covers 3 parts: Orders API, Picking API and Express API. Appys reads it whenever someone opens this page and regularly in between, keeps a record of every problem it posts and works out the 90-day uptime from that record. We never change what Deliveroo says, and nobody can pay to change a status or a record.
A quiet status page doesn’t always mean nothing is wrong: some companies post small problems late, or not at all. That’s why this page also shows how openly Deliveroo reports its problems.
How long do Deliveroo outages last?
It depends on what broke. Small problems are often fixed within the hour, while a big outage can take most of a day. The history above lists every problem Deliveroo has posted recently, when each one started and how long it took to fix, so you can see what’s normal for Deliveroo rather than guessing. While a problem is open, the latest update from Deliveroo is shown at the top of this page.
About Deliveroo
Food and grocery delivery from local restaurants and shops.
On Appys it’s listed under Online shops and selling, with the other food delivery apps we follow.
Hear when Deliveroo is back
Send one email to [email protected] with Watch Deliveroo in the subject and we’ll email you when Deliveroo reports a major outage, and again when it’s fixed. You can also follow its problems in a feed reader or a Slack channel, or add a live badge to your own site; both are explained above.
Spotted Deliveroo down? Share this page so other people can check too. This is the picture they’ll see: