Descript down? The answer is at the top of this page. Appys checks Descript’s official status page as you arrive, so what you see is never more than a few minutes old. Below is what to check on your side, what to do while you wait, and how to hear when it’s fixed.
Descript down for everyone, or just you?
If the status above says Descript is working normally but it isn’t working for you, the problem is most likely closer to home. Press Is it just me? at the top of the page: your own device and our server both try to reach descript.com, and the answer tells you which side the problem is on.
Then try these quick checks:
- Open Descript on another network, such as mobile data instead of Wi-Fi.
- Try a different browser or a private window, to rule out an old cache or a browser extension.
- Restart your router if lots of websites are slow, not just this one.
- Make sure your device’s date and time are set automatically: a wrong clock can stop secure connections.
- See whether downloaded music or episodes play. If they do, the problem is with streaming, not your device.
Descript down? What to do while you wait
- Check which part is affected. Descript splits its status into 25 parts, listed under What Descript reports on above, so a problem in one may not touch the ones you use.
- Play downloaded music, episodes or projects offline until it’s back.
- Don’t sign out or delete downloads: you may need to be online to get them back.
- If you record or publish, save your work on your computer and upload it later.
- Keep this page open: the status changes by itself when Descript posts the fix, so there’s no need to keep refreshing.
If it drags on and the work can’t wait, the alternatives near the top of this page are other recording and editing tools that are working right now.
Why apps like Descript go down
Music and podcast services usually go down after updates, at busy moments such as big releases, or when their streaming network has problems. Even big outages are often partial, hitting one feature, one region or one group of users rather than everyone. That’s why Descript can work fine for you while its status page reports a problem, or the other way round.
How Appys checks Descript
Every status on this page comes from Descript’s official status page, where Descript’s own team posts problems and fixes. Its status page covers 25 parts: Desktop App, Web App, Editing, Live Collaboration/Project Sync, Media Playback, File upload/sync, Transcription, Generated speech, Cleanup, Studio sound, Roomtone extraction, Automatic multicam and more. Appys reads it whenever someone opens this page and regularly in between, keeps a record of every problem it posts and works out the 90-day uptime from that record. We never change what Descript says, and nobody can pay to change a status or a record.
A quiet status page doesn’t always mean nothing is wrong: some companies post small problems late, or not at all. That’s why this page also shows how openly Descript reports its problems.
How long do Descript outages last?
It depends on what broke. Small problems are often fixed within the hour, while a big outage can take most of a day. The history above lists every problem Descript has posted recently, when each one started and how long it took to fix, so you can see what’s normal for Descript rather than guessing. While a problem is open, the latest update from Descript is shown at the top of this page.
About Descript
Edits audio and video by editing the transcript.
On Appys it’s listed under Music and podcasts, with the other recording and editing tools we follow.
Hear when Descript is back
Send one email to [email protected] with Watch Descript in the subject and we’ll email you when Descript reports a major outage, and again when it’s fixed. You can also follow its problems in a feed reader or a Slack channel, or add a live badge to your own site; both are explained above.
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