Is Twilio down?

Some problemsChecked

Twilio reports problems with some features. Its status page says: "Partially Degraded Service".

  • SMS Delivery Delays from Twilio Short Codes to Multiple Networks in India

    Started 21 Oct, 17:32 · Cause found

    Twilio customers may be experiencing SMS delivery delays from Twilio Short Codes to network subscribers on multiple networks in India. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 8 hours or as soon as more information becomes available.

  • Voice Call Failures and Post Dial Delay from a Subset of Twilio Mobile Numbers to Brazil

    Started 19 Oct, 14:29 · Fix in place, watching

    We have observed a recovery in voice calls from a subset of Twilio Mobile Numbers to network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  • SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone United States

    Started 21 Oct, 18:10 · Fix in place, watching

    We have observed a recovery in SMS delivery from a subset of Twilio Short Codes to Cellularone network subscribers in the United States and are monitoring service stability. We will provide another update in 4 hours or as soon as more information becomes available.

  • Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands

    Started 21 Oct, 18:26 · Fix in place, watching

    We have observed the recovery in API transactions for Silent Network Authentication (SNA) in the Netherlands and the recovery for Lookup API transactions involving the Netherlands and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

  • SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes

    Started 21 Oct, 17:10 · Cause found

    Twilio customers may be experiencing SMS delivery failures from network subscribers in the United Kingdom to a subset of Twilio Long Codes. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 4 hours or as soon as more information becomes available.

Coming up: 5 planned maintenance windows
  • 22 Oct, 03:45 to 07:30 UK time Puerto Rico SMS Carrier Maintenance - Liberty (SMS Long Code, North America, SMS Long Code, North America, SMS Short Code, North America)
  • 22 Oct, 04:00 to 07:00 UK time United States Account Security Carrier Partner Maintenance - Verizon Wireless (Verify Silent Network Auth, Lookup SIM Swap, Legacy Identity MatchAndAttributes)
  • 22 Oct, 04:00 to 08:00 UK time United States and Canada Twilio SMS and MMS Maintenance (SMS Long Code, North America, SMS Long Code, North America, MMS Long Code, North America)
  • 22 Oct, 04:00 to 08:00 UK time United States SMS and MMS Carrier Partner Maintenance (SMS Long Code, North America, MMS Long Code, North America)
  • 22 Oct, 06:00 to 07:30 UK time Infrastructure Maintenance on the San Jose (US2) PoP (Programmable Messaging API)

From Twilio's official status page, read again when you open this page. This page updates by itself.

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Twilio's last 90 days

Problems reported
54
Time with problems
40 days 5 h
Major outages
0 min
Last problem
21 Oct
90 days agoToday
  • No problems
  • Some problems
  • Major outage
  • Planned work
  • No record yet

The record covers the last 7 days so far. Grey days fill in by themselves as time goes on.

Recent problems

  1. Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) Failure Increase in Netherlands

    Some problems · Still open

  2. SMS Delivery Delays from a Subset of Twilio Short Codes to Cellularone United States

    Some problems · Still open

  3. SMS Delivery Failures from a Subset of Twilio Alphanumeric Sender Type to Jazz Pakistan

    Some problems · 6 h 1 min

  4. SMS Delivery Delays from Twilio Short Codes to Multiple Networks in India

    Some problems · Still open

  5. SMS Delivery Failures from United Kingdom to a Subset of Twilio Long Codes

    Some problems · Still open

  6. Customer's Unable to Create New Requests for Hosting and Porting

    Some problems · 1 h 53 min

  7. Kazakhstan SMS Carrier Maintenance - Tele2

    Planned maintenance · Still open

  8. Russia SMS Carrier Maintenance - MegaFon

    Planned maintenance · Still open

What Twilio reports on

  • TaskRouterWorking
  • INTERCONNECTWorking
  • PHONE NUMBERSWorking
  • PROGRAMMABLE CHATWorking
  • PROXYWorking
  • FRONTLINEWorking
  • Sender IDWorking
  • SendGrid Marketing CampaignsWorking
  • SendGrid APIWorking
  • SendGrid WebsiteWorking
Show all 22 parts
  • SendGrid StatisticsWorking
  • SendGrid Email ActivityWorking
  • SendGrid PartnersWorking
  • SendGrid BillingWorking
  • SendGrid Legacy Marketing CampaignsWorking
  • PROGRAMMABLE MESSAGINGWorking
  • ACCOUNT SECURITYWorking
  • PROGRAMMABLE VOICE US1Working
  • CARRIER NETWORKWorking
  • PROGRAMMABLE VOICE AU1Working
  • PROGRAMMABLE VOICE IE1Working
  • FLEXWorking

If Twilio isn't working

Other apps that do the same job, ranked by their own record over the last 90 days.

AppNowProblems, last 90 daysTime with problemsWebsite
AWSWorking normally158 minVisit AWS
NetlifySome problems1619 h 49 minVisit Netlify
VercelWorking normally2226 h 25 minVisit Vercel
DigitalOceanWorking normally194 days 18 hVisit DigitalOcean
CloudflareSome problems51*55 days 5 hVisit Cloudflare

Ranked by their own reported problems over the last 90 days. * The record for this app is still filling in.

Is Twilio safe to use?

Facts from its own public records, checked every day.

Fake emails in its name
Blocked. Emails pretending to come from twilio.com are rejected by inboxes. Check your own domain with LeadLamp
Secure connection
Yes. Its website certificate is valid until 26 Jan 2027 (issued by Amazon).
Security contact
Not published. We didn't find a security.txt file telling researchers where to report problems. Many apps use their help pages instead.
Known data breaches
None listed. Have I Been Pwned lists no data breaches for twilio.com.

Checked 21 Oct 2026 from twilio.com's public records. Breach data from Have I Been Pwned (CC BY 4.0).

About Twilio

APIs for text messages, calls, email and video.

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