Is Paddle down?

Some problemsChecked

Paddle reports problems with some features. Its status page says: "Partial System Degradation".

  • Issue affecting metrics and reporting in the seller dashboard

    Started 21 Oct, 21:04 · Cause found

    We have identified the issue affecting metrics and reporting in the seller dashboard, which began around 19:37 UTC, due to an outage with a third party provider. We will update the status once the issue has been resolved. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected].

From Paddle's official status page, read again when you open this page. This page updates by itself.

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Paddle's last 90 days

Problems reported
3
Time with problems
5 h 3 min
Major outages
47 min
Last problem
21 Oct
90 days agoToday
  • No problems
  • Some problems
  • Major outage
  • Planned work
  • No record yet

Recent problems

  1. Issue affecting metrics and reporting in the seller dashboard

    Some problems · Still open

  2. Report downloads unavailable in the Paddle Dashboard

    Some problems · 33 min

  3. Retain

    Major outage · 47 min

  4. Seller dashboard logins are failing with timeouts

    Some problems · 24 min

  5. Intermittent Checkout Loading Issues

    Some problems · 4 h 9 min

  6. Partial Checkout Outage

    Some problems · 57 min

  7. Card payment issues on Paddle Billing and Paddle Classic checkout

    Some problems · 21 min

  8. New Sellers might be unable to access Retain settings and the ProfitWell Metrics dashboard

    Major outage · 46 h 31 min

What Paddle reports on

  • Production - BillingSlow
  • Production - BillingWorking
  • Production - ClassicWorking
  • Sandbox - BillingWorking
  • Sandbox - ClassicWorking
  • Production - BillingWorking
  • Production - ClassicWorking
  • Sandbox - BillingWorking
  • Sandbox - ClassicWorking
  • Production - ClassicWorking
Show all 25 parts
  • Sandbox - BillingWorking
  • Sandbox - ClassicWorking
  • Production - BillingWorking
  • Production - ClassicWorking
  • Sandbox - BillingWorking
  • Sandbox - ClassicWorking
  • Production - BillingWorking
  • Production - ClassicWorking
  • Sandbox - BillingWorking
  • Sandbox - ClassicWorking
  • Production - BillingWorking
  • Production - ClassicWorking
  • Sandbox - BillingWorking
  • Sandbox - ClassicWorking
  • Production - BillingWorking

If Paddle isn't working

Other apps that do the same job, ranked by their own record over the last 90 days.

AppNowProblems, last 90 daysTime with problemsWebsite
MonzoWorking normally37 h 42 minVisit Monzo
SquareWorking normally1510 days 2 hVisit Square
StripeWorking normally292 days 15 hVisit Stripe
QuickBooksWorking normally514 h 29 minVisit QuickBooks
XeroWorking normally265 days 4 hVisit Xero

Ranked by their own reported problems over the last 90 days. * The record for this app is still filling in.

Is Paddle safe to use?

Facts from its own public records, checked every day.

Fake emails in its name
Blocked. Emails pretending to come from paddle.com are rejected by inboxes. Check your own domain with LeadLamp
Secure connection
Yes. Its website certificate is valid until 9 Jan 2027 (issued by Let's Encrypt).
Security contact
Published. It tells security researchers how to report problems (a security.txt file).
Known data breaches
None listed. Have I Been Pwned lists no data breaches for paddle.com.

Checked 21 Oct 2026 from paddle.com's public records. Breach data from Have I Been Pwned (CC BY 4.0).

About Paddle

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