Is Chargebee Down?

Is Chargebee down right now? We check Chargebee's official status page as you arrive, then show any outage, its 90-day uptime and what to use instead.

Some problemsChecked

Chargebee reports 2 problems.

  • Receivables Service Degradation

    Started 13 Nov, 21:07 · Cause found

    Due to ongoing emergency maintenance, merchants will temporarily be unable to access Receivables. We will keep you posted with updates as we progress.

  • Microsoft 365 Service Degradation

    Started 13 Nov, 07:32 · Fix in place, watching

    Due to an ongoing Microsoft 365 service outage, merchants using custom SMTP with Microsoft 365 may experience delayed or failed email notifications. We are monitoring the situation and will automatically retry any pending notifications once the service is restored. More info: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

From Chargebee's official status page, read again when you open this page. This page updates by itself.

Share

Get an email when Chargebee goes down

Email us and we'll tell you when Chargebee reports a major outage, and when it's working again.

Subject
Watch Chargebee

Email us to watch Chargebee

You sign up by sending one email, so nobody else can use your address. Every alert has a stop link. Add "all problems" to the subject to hear about small problems too.

Uptime and history

Chargebee uptime and outage history

Chargebee's uptime over the last 90 days is 100%, because it rated none of its problems a major outage. Smaller problems were open for 2 days 17 h in that time.

Uptime
100%
Time without a major outage
Problems reported
13
Time with problems
2 days 17 h
Major outages
0 min
Last problem
13 Nov
90 days agoToday
  • No problems
  • Some problems
  • Major outage
  • Planned work
  • No record yet

How it compares

With 20 other apps in Money and payments over the last 90 days, by what each reports on its own status page.

  • Problems reportedMore than most13 here, typical 7. It reports problems openly
  • Typical time to fixFaster than most57 min here, typical 2 h 5 min

Openness

How well Chargebee keeps people informed when something goes wrong.

  • Reports problems openly: 13 posted on its status page in the last 90 days
  • Shows 17 separate parts, so you can see exactly what's affected

Posting small problems openly is a good sign. An app that reports more problems isn't necessarily less reliable than one that reports fewer.

Recent

Recent Chargebee problems and incidents

Was Chargebee down today or yesterday?

13 Nov
Some problems, 15 h 41 min: Microsoft 365 Service Degradation
12 Nov
No problems reported
  1. Receivables Service Degradation

    Planned maintenance · Still open

  2. Microsoft 365 Service Degradation

    Some problems · Still open

  3. API Service Degradation - EU Region

    Some problems · 41 min

  4. Security Notice: No Impact from PHPshell Zero-Day Vulnerability

    Notice, not counted · 11 days 15 h

  5. API Service Degradation

    Some problems · Length not given

  6. API Service Degradation - EU Region

    Some problems · 42 h 53 min

  7. API Service Degradation

    Some problems · Length not given

  8. API Service Degradation

    Some problems · 2 h

Parts

Chargebee status by part

  • Email & SMTP ServicesSlow
  • Chargebee ReceivablesMaintenance
  • Product SecurityWorking
  • Chargebee UIWorking
  • Email NotificationsWorking
  • API EndpointsWorking
  • CheckoutWorking
  • Self-Serve PortalWorking
  • WebhooksWorking
  • Mobile SubscriptionsWorking
Show all 17 parts
  • Identity and Access ManagementWorking
  • Reports And AnalyticsWorking
  • Chargebee RevRecWorking
  • Payment Gateway ProcessingWorking
  • Third Party IntegrationsWorking
  • Chargebee GrowthWorking
  • Chargebee RevealWorking

The record

Is Chargebee reliable? How often it's down

Over the last 90 days Chargebee ranks 10th of the 19 apps in Money and payments we can rank, with 100% uptime and a reported problem open for 2 days 17 h.

Chargebee has reported 50 problems since October 2025, about 4 a month. It rated 1 of them as a major outage.

Last 90 days13 problems, up from 12 in the 90 days before
Typical time to fix1 h 3 min
Longest problem42 h 53 min, starting 8 Oct 2026: API Service Degradation - EU Region
Last problem13 Nov 2026: Microsoft 365 Service Degradation (still open)
Longest quiet spell41 days without a problem, from 26 Feb 2026 to 9 Apr 2026
Part hit mostAPI (US), in 21 of 50 problems, then API (EU), in 13
Busiest monthSeptember 2026, with 8 problems
Busiest dayThursday, when 15 of the 50 problems started
Left out of these figures1 planned maintenance post and 1 notice

From Chargebee's own status page, as far back as we can read it in full. Rankings go by uptime, then time free of reported problems, then problems per month. A low count can mean few problems or few posts.

What to do while Chargebee is down

Alternatives

If Chargebee isn't working

Other apps that do the same job, ranked by their own record over the last 90 days.

AppNowProblems, last 90 daysTime with problemsWebsite
PaddleWorking normally35 h 25 minVisit Paddle
RecurlyWorking normally329 h 58 minVisit Recurly
StripeWorking normally273 daysVisit Stripe

Ranked by their own reported problems over the last 90 days. * The record for this app is still filling in.

Safety

Is Chargebee safe to use?

Facts from its own public records, checked every day.

Fake emails in its name
Blocked. Emails pretending to come from chargebee.com are rejected by inboxes.
Secure connection
Yes. Its website certificate is valid until 26 Jan 2027 (issued by Amazon).
Security contact
Not published. We didn't find a security.txt file telling researchers where to report problems. Many apps use their help pages instead.
Known data breaches
None listed. Have I Been Pwned lists no data breaches for chargebee.com.

Checked 13 Nov 2026 from chargebee.com's public records. Breach data from Have I Been Pwned (CC BY 4.0).

Follow

Keep an eye on Chargebee

No sign-up needed: a feed for your reader or team channel, or a live badge for your own site.

A feed of Chargebee's problems

Every problem Chargebee reports, as it happens, in your feed reader or a team channel.

appys.com/status/chargebee-down/feed/

  • Slack: in a channel, type /feed subscribe https://appys.com/status/chargebee-down/feed/
  • Teams: add the RSS connector to a channel and paste the address.
  • Feed readers: paste the address into Feedly, Inoreader or any reader.

A live badge for your site or docs

Shows Chargebee's status, updated every few minutes. Copy the code into a web page, an intranet or a README.

Chargebee status Chargebee uptime

HTML
<a href="https://appys.com/status/chargebee-down/"><img src="https://appys.com/badge/chargebee/" alt="Chargebee status on Appys"></a>
Markdown
[![Chargebee status](https://appys.com/badge/chargebee/)](https://appys.com/status/chargebee-down/)

For the uptime badge, change the address to appys.com/badge/chargebee/uptime/.

About Chargebee

Subscription billing for software companies.

On Appys it’s listed under Money and payments, with the other subscription billing tools we follow. Every status and figure on this page comes from Chargebee’s official status page, where Chargebee’s own team posts problems and fixes.

Appys is independent and isn’t connected with the apps it lists. Statuses come from each app’s own status page. How Appys checks apps.