Is Dialpad Down?

Is Dialpad down right now? We check Dialpad's official status page as you arrive, then show any outage, its 90-day uptime and what to use instead.

Working normallyChecked

Dialpad says everything is working.

From Dialpad's official status page, read again when you open this page. This page updates by itself.

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Uptime and history

Dialpad uptime and outage history

Uptime
100%
Time without a major outage
Problems reported
7
Time with problems
20 h 54 min
Major outages
0 min
Last problem
20 Oct
90 days agoToday
  • No problems
  • Some problems
  • Major outage
  • Planned work
  • No record yet

How it compares

With 9 other apps in Team chat and video calls over the last 90 days, by what each reports on its own status page.

  • Problems reportedMore than most7 here, typical 1. It reports problems openly
  • Typical time to fixFaster than most49 min here, typical 1 h 18 min

Openness

How well Dialpad keeps people informed when something goes wrong.

  • Reports problems openly: 7 posted on its status page in the last 90 days
  • Shows 18 separate parts, so you can see exactly what's affected
  • Keeps people updated: 5.4 updates per problem on average
  • Says what caused the problem: in 4 of 7 problems

Posting small problems openly is a good sign. An app that reports more problems isn't necessarily less reliable than one that reports fewer.

Recent

Recent problems

  1. Some customers may be experiencing issues with devices.

    Some problems · 6 h 5 min

  2. Some customers may be experiencing issues making or receiving calls.

    Some problems · 7 h 37 min

  3. Service degradation affecting some IVR Customers

    Some problems · 45 min

  4. Some users with US toll-free or midwest toll numbers may have had trouble with new or ongoing calls

    Some problems · 19 min

  5. Investigating degraded calling performance for some EU numbers and destinations

    Some problems · 42 min

  6. Partial service disruption

    Some problems · 4 h 37 min

  7. Some contact center agents may be experiencing issues with being unable to complete a call wrap-up

    Some problems · 49 min

  8. Some customers may be experiencing errors using the fax API

    Some problems · 28 min

Parts

What Dialpad reports on

  • Telephony Infrastructure: Inbound CallsWorking
  • Telephony Infrastructure: Outbound CallsWorking
  • Carrier Networks: Local NumbersWorking
  • Carrier Networks: Toll-Free NumbersWorking
  • Carrier Networks: MessagingWorking
  • ApplicationWorking
  • Contact CenterWorking
  • OmnichannelWorking
  • MeetingsWorking
  • AnalyticsWorking
Show all 18 parts
  • API PlatformWorking
  • IntegrationsWorking
  • MessagingWorking
  • WebsiteWorking
  • Dialpad AiWorking
  • Google Cloud PlatformWorking
  • Ai AgentWorking
  • Workforce ManagementWorking

The record

How often is Dialpad down?

Dialpad has reported 48 problems since April 2025, about 3 a month. It rated 1 of them as a major outage.

Last 90 days7 problems, the same as the 90 days before
Typical time to fix2 h 7 min
Longest problem2 days 21 h, starting 11 Apr 2025: Issues answering calls on Google Chrome and MS Edge using the external notification
Last problem20 Oct 2026: Some customers may be experiencing issues with devices. (6 h 5 min)
Longest quiet spell55 days without a problem, from 18 Nov 2025 to 13 Jan 2026
Part hit mostTelephony Infrastructure: Inbound Calls, in 19 of 48 problems, then Telephony Infrastructure: Outbound Calls, in 16
Busiest monthJune 2025, with 8 problems
Busiest dayTuesday, when 17 of the 48 problems started

From Dialpad's own status page, as far back as we can read it in full.

What to do while Dialpad is down

Alternatives

If Dialpad isn't working

Other apps that do the same job, ranked by their own record over the last 90 days.

AppNowProblems, last 90 daysTime with problemsWebsite
Google MeetWorking normally00 minVisit Google Meet
GatherWorking normally112 h 35 minVisit Gather
AircallWorking normally173 days 2 hVisit Aircall
ZoomWorking normally51*21 days 21 hVisit Zoom
TwilioSome problems125*50 days 17 hVisit Twilio

Ranked by their own reported problems over the last 90 days. * The record for this app is still filling in.

Safety

Is Dialpad safe to use?

Facts from its own public records, checked every day.

Fake emails in its name
Blocked. Emails pretending to come from dialpad.com are rejected by inboxes. Check your own domain with LeadLamp
Secure connection
Yes. Its website certificate is valid until 17 Apr 2027 (issued by DigiCert Inc).
Security contact
Published. It tells security researchers how to report problems (a security.txt file).
Known data breaches
None listed. Have I Been Pwned lists no data breaches for dialpad.com.

Checked 31 Oct 2026 from dialpad.com's public records. Breach data from Have I Been Pwned (CC BY 4.0).

Follow

Keep an eye on Dialpad

No sign-up needed: a feed for your reader or team channel, or a live badge for your own site.

A feed of Dialpad's problems

Every problem Dialpad reports, as it happens, in your feed reader or a team channel.

appys.com/status/dialpad-down/feed/

  • Slack: in a channel, type /feed subscribe https://appys.com/status/dialpad-down/feed/
  • Teams: add the RSS connector to a channel and paste the address.
  • Feed readers: paste the address into Feedly, Inoreader or any reader.

A live badge for your site or docs

Shows Dialpad's status, updated every few minutes. Copy the code into a web page, an intranet or a README.

Dialpad status Dialpad uptime

HTML
<a href="https://appys.com/status/dialpad-down/"><img src="https://appys.com/badge/dialpad/" alt="Dialpad status on Appys"></a>
Markdown
[![Dialpad status](https://appys.com/badge/dialpad/)](https://appys.com/status/dialpad-down/)

For the uptime badge, change the address to appys.com/badge/dialpad/uptime/.

About Dialpad

Business phone, video and contact centre software.

On Appys it’s listed under Team chat and video calls, with the other business phone systems we follow. Every status and figure on this page comes from Dialpad’s official status page, where Dialpad’s own team posts problems and fixes.

Appys is independent and isn’t connected with the apps it lists. Statuses come from each app’s own status page. How Appys checks apps.