Is Twilio Down?

Is Twilio down right now? We check Twilio's official status page as you arrive, then show any outage, its 90-day uptime and what to use instead.

Some problemsChecked just now

Twilio reports 4 problems.

Silent Network Authentication (SNA) Failure Increase on Indosat in Indonesia
Started 28 Oct, 12:14 · Cause found
Twilio customers may be experiencing verification failures during API transactions for Silent Network Authentication (SNA) on Indosat in Indonesia. API transactions may temporarily fail over to secondary methods like SMS OTP. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
MMS Delivery Delays from a Subset of Twilio Long Codes to C-Spire United States
Started 27 Oct, 21:31 · Fix in place, watching
We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to C-Spire network subscribers in the United States and are monitoring service stability. We will provide another update in 24 hours or as soon as more information becomes available.
Voice Call Failures from Twilio Phone Numbers to Romania
Started 26 Oct, 13:09 · Cause found
Twilio customers may be experiencing voice call failures from Twilio Phone Numbers to network subscribers in Romania. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.
Voice Call Post Dial Delay from a Subset of Twilio Phone Numbers to Thailand
Started 12 Oct, 12:53 · Cause found
Twilio customers may be experiencing voice call post dial delay from a subset of Twilio Phone Numbers to network subscribers in Thailand. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 24 hours or as soon as more information becomes available.

Coming up: 5 planned maintenance windows

1 Nov, 19:00 to 21:00 UK time Philippines SMS Carrier Maintenance - Globe Telecom (SMS, APAC)
1 Nov, 22:30 to 2 Nov, 06:00 UK time United Kingdom SMS Carrier Maintenance - O2 (SMS, Europe)
2 Nov, 04:00 to 09:00 UK time Japan SMS Carrier Maintenance - SoftBank Mobile (SMS, APAC)
2 Nov, 17:00 to 22:00 UK time Singapore SMS Carrier Maintenance - Singtel (SMS, APAC)
2 Nov, 19:00 to 3 Nov, 01:01 UK time Multiple Destination SMS Carrier Partner Maintenance (SMS, Latin America, SMS, APAC, SMS, Middle East & Africa)

From Twilio's official status page, read again when you open this page. This page updates by itself.

Go to twilio.comTwilio's official website

Alternatives to Twilio

Other messaging services for developers that are working right now.

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Uptime and history

Twilio uptime and outage history

Uptime: 100%; Over the 50 days on record
Problems reported: 125
Time with problems: 50 days 17 h
Major outages: 0 min
Last problem: 30 Oct

90 days agoToday

No problems
Some problems
Major outage
Planned work
No record yet

The record covers the last 50 days so far. Grey days fill in by themselves as time goes on.

How it compares

With 36 other apps in Developer tools and hosting over the last 30 days, by what each reports on its own status page.

Problems reportedMore than most123 here, typical 4. It reports problems openly
Typical time to fixSlower than most6 h 43 min here, typical 1 h 40 min

Openness

How well Twilio keeps people informed when something goes wrong.

Reports problems openly: 125 posted on its status page in the last 50 days
Shows 35 separate parts, so you can see exactly what's affected
Keeps people updated: 8.1 updates per problem on average
Says what caused the problem: in 90 of 116 problems

Posting small problems openly is a good sign. An app that reports more problems isn't necessarily less reliable than one that reports fewer.

Recent

Recent problems

30 Oct16:26
Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands
Some problems · 12 h 15 min
30 Oct15:53
Silent Network Authentication (SNA) Missing Redirects on Smart in Philippines
Some problems · 3 h 16 min
30 Oct13:53
Automated Alert: Minimal Customer Impact
Some problems · 4 h 49 min
30 Oct08:50
Japan SMS Carrier Maintenance - SoftBank Mobile
Planned maintenance · 2 h 12 min
30 Oct08:11
Multiple Destination MMS Carrier Partner Maintenance
Planned maintenance · 3 h 50 min
30 Oct00:10
SMS and MMS Delivery Delays from Twilio to Altice United States
Some problems · 22 h 6 min
29 Oct18:47
SMS Delivery Receipt Delays from Twilio to Multiple Networks in Multiple Countries Across Africa and Asia
Some problems · 3 h 32 min
29 Oct15:04
South Korea SMS Carrier Maintenance - SK Telecom
Planned maintenance · 2 h 2 min

Parts

What Twilio reports on

PROGRAMMABLE MESSAGINGSlow
CARRIER NETWORKSlow
TaskRouterWorking
INTERCONNECTWorking
PHONE NUMBERSWorking
PROGRAMMABLE CHATWorking
PROXYWorking
FRONTLINEWorking
Sender IDWorking
SendGrid Marketing CampaignsWorking

Show all 35 parts

SendGrid APIWorking
SendGrid WebsiteWorking
SendGrid StatisticsWorking
SendGrid Email ActivityWorking
SendGrid PartnersWorking
SendGrid BillingWorking
SendGrid Legacy Marketing CampaignsWorking
ELASTIC SIP TRUNKING US1Working
DEVELOPER TOOLSWorking
ACCOUNT SECURITYWorking
PROGRAMMABLE VOICE US1Working
SERVERLESSWorking
PROGRAMMABLE VIDEOWorking
ZIPWHIP MESSAGINGWorking
ZIPWHIP TOOLSWorking
ELASTIC SIP TRUNKING AU1Working
ELASTIC SIP TRUNKING IE1Working
PROGRAMMABLE VOICE AU1Working
PROGRAMMABLE VOICE IE1Working
CONVERSATIONSWorking
TWILIO EMAILWorking
SendGrid Mail SendingWorking
FLEXWorking
SendGrid WebhooksWorking
TWILIO PLATFORMWorking

The record

How often is Twilio down?

Twilio has reported 119 problems since October 2026, about 47 a week. It didn't rate any of them as a major outage.

Typical time to fix	6 h 31 min
Longest problem	4 days 20 h, starting 21 Oct 2026: SMS Delivery Delays and Failures from Twilio Short Codes to Multiple Networks in India
Last problem	30 Oct 2026: Silent Network Authentication (SNA) Missing Redirects and Gateway API (Lookup API) High Latency on KPN in Netherlands (12 h 15 min)
Part hit most	SMS, Latin America, in 23 of 119 problems, then SMS, Middle East & Africa, in 12
Busiest day	Friday, when 25 of the 119 problems started
Left out of these figures	54 planned maintenance posts

From Twilio's own status page, as far back as we can read it in full.

What to do while Twilio is down

Alternatives

If Twilio isn't working

Other apps that do the same job, ranked by their own record over the last 90 days.

App	Now	Problems, last 90 days	Time with problems	Website
Dialpad	Working normally	7	20 h 54 min	Visit Dialpad
Postmark	Working normally	8	2 days 11 h	Visit Postmark
Aircall	Working normally	17	3 days 2 h	Visit Aircall
Resend	Working normally	23	3 days 5 h	Visit Resend
Mailgun	Working normally	9	13 h 2 min	Visit Mailgun

Ranked by their own reported problems over the last 90 days. * The record for this app is still filling in.

Safety

Is Twilio safe to use?

Facts from its own public records, checked every day.

Fake emails in its name: Blocked. Emails pretending to come from twilio.com are rejected by inboxes. Check your own domain with LeadLamp
Secure connection: Yes. Its website certificate is valid until 26 Jan 2027 (issued by Amazon).
Security contact: Not published. We didn't find a security.txt file telling researchers where to report problems. Many apps use their help pages instead.
Known data breaches: None listed. Have I Been Pwned lists no data breaches for twilio.com.

Checked 31 Oct 2026 from twilio.com's public records. Breach data from Have I Been Pwned (CC BY 4.0).

Keep an eye on Twilio

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A feed of Twilio's problems

Every problem Twilio reports, as it happens, in your feed reader or a team channel.

appys.com/status/twilio-down/feed/

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Teams: add the RSS connector to a channel and paste the address.
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A live badge for your site or docs

Shows Twilio's status, updated every few minutes. Copy the code into a web page, an intranet or a README.

HTML: <a href="https://appys.com/status/twilio-down/"><img src="https://appys.com/badge/twilio/" alt="Twilio status on Appys"></a>
Markdown: [![Twilio status](https://appys.com/badge/twilio/)](https://appys.com/status/twilio-down/)

For the uptime badge, change the address to appys.com/badge/twilio/uptime/.

About Twilio

APIs for text messages, calls, email and video.

On Appys it’s listed under Developer tools and hosting, with the other messaging services for developers we follow. Every status and figure on this page comes from Twilio’s official status page, where Twilio’s own team posts problems and fixes.

Visit Twilio

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