Is Dropbox Down?

Is Dropbox down right now? We check Dropbox's official status page as you arrive, then show any outage, its 90-day uptime and what to use instead.

Working normallyChecked

Dropbox says everything is working.

Coming up: 1 planned maintenance window
  • 11 Nov, 01:00 to 02:00 UK time Scheduled maintenance (Website, Desktop Application, Mobile Application)

From Dropbox's official status page, read again when you open this page. This page updates by itself.

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Uptime and history

Dropbox uptime and outage history

Uptime
100%
Time without a major outage
Problems reported
4
Time with problems
21 h 30 min
Major outages
0 min
Last problem
9 Sep
90 days agoToday
  • No problems
  • Some problems
  • Major outage
  • Planned work
  • No record yet

How it compares

With 4 other cloud storage services over the last 90 days, by what each reports on its own status page.

  • Problems reportedMore than most4 here, typical 3. It reports problems openly

Openness

How well Dropbox keeps people informed when something goes wrong.

  • Reports problems openly: 4 posted on its status page in the last 90 days
  • Shows 12 separate parts, so you can see exactly what's affected

Posting small problems openly is a good sign. An app that reports more problems isn't necessarily less reliable than one that reports fewer.

Recent

Recent problems

  1. Some customers are unable to access certain website routes and features.

    Some problems · 59 min

  2. Customer support via telephone may be unavailable for some users

    Some problems · 6 h 49 min

  3. Some Dropbox Protect features are not working correctly

    Some problems · 11 h 47 min

  4. Dropbox is not working as expected for some users

    Some problems · 1 h 55 min

  5. Dropbox is not working as expected for some users

    Some problems · 25 min

  6. Shared content downloads are degraded

    Some problems · 3 days 21 h

  7. Opening a video or audio file might not be working for users

    Some problems · 2 h 26 min

  8. Availability was impacted across a number of services

    Some problems · Length not given · Posted 2 h 11 min after it started

Parts

What Dropbox reports on

  • WebsiteWorking
  • Desktop ApplicationWorking
  • Mobile ApplicationWorking
  • APIWorking
  • PaperWorking
  • PasswordsWorking
  • DashWorking
  • ProtectWorking
  • ReplayWorking
  • DocSendWorking
Show all 12 parts
  • MCP ServerWorking
  • Support ServicesWorking

The record

How often is Dropbox down?

Dropbox has reported 48 problems since May 2024, about 2 a month. It didn't rate any of them as a major outage.

Last 90 days4 problems, the same as the 90 days before
Typical time to fix2 h 26 min
Longest problem14 days 19 h, starting 20 Mar 2025: Some Windows users may not be able to use the online-only functionality
Last problem9 Sep 2026: Some customers are unable to access certain website routes and features. (59 min)
Longest quiet spell97 days without a problem, from 23 May 2025 to 29 Aug 2025
Part hit mostWebsite, in 23 of 48 problems, then Desktop Application, in 14
Busiest monthMay 2024, with 7 problems
Busiest dayThursday, when 14 of the 48 problems started

From Dropbox's own status page, as far back as we can read it in full.

What to do while Dropbox is down

Alternatives

If Dropbox isn't working

Other apps that do the same job, ranked by their own record over the last 90 days.

AppNowProblems, last 90 daysTime with problemsWebsite
EgnyteWorking normally32 h 40 minVisit Egnyte
Sync.comWorking normally17 h 33 minVisit Sync.com
Google DriveWorking normally213 h 19 minVisit Google Drive
BoxWorking normally185 days 14 hVisit Box
iCloudWorking normally0*0 minVisit iCloud

Ranked by their own reported problems over the last 90 days. * The record for this app is still filling in.

Safety

Is Dropbox safe to use?

Facts from its own public records, checked every day.

Fake emails in its name
Blocked. Emails pretending to come from dropbox.com are rejected by inboxes. Check your own domain with LeadLamp
Secure connection
Yes. Its website certificate is valid until 17 Apr 2027 (issued by DigiCert Inc).
Security contact
Not published. We didn't find a security.txt file telling researchers where to report problems. Many apps use their help pages instead.
Known data breaches
1 listed. Have I Been Pwned lists: Dropbox, July 2012 (68,648,009 accounts).

Checked 31 Oct 2026 from dropbox.com's public records. Breach data from Have I Been Pwned (CC BY 4.0).

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A feed of Dropbox's problems

Every problem Dropbox reports, as it happens, in your feed reader or a team channel.

appys.com/status/dropbox-down/feed/

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A live badge for your site or docs

Shows Dropbox's status, updated every few minutes. Copy the code into a web page, an intranet or a README.

Dropbox status Dropbox uptime

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<a href="https://appys.com/status/dropbox-down/"><img src="https://appys.com/badge/dropbox/" alt="Dropbox status on Appys"></a>
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[![Dropbox status](https://appys.com/badge/dropbox/)](https://appys.com/status/dropbox-down/)

For the uptime badge, change the address to appys.com/badge/dropbox/uptime/.

About Dropbox

File storage, syncing and sharing.

On Appys it’s listed under File storage and sharing, with the other cloud storage services we follow. Every status and figure on this page comes from Dropbox’s official status page, where Dropbox’s own team posts problems and fixes.

Appys is independent and isn’t connected with the apps it lists. Statuses come from each app’s own status page. How Appys checks apps.