Is Sync.com Down?

Is Sync.com down right now? We check Sync.com's official status page as you arrive, then show any outage, its 90-day uptime and what to use instead.

Working normallyChecked

Sync.com says everything is working.

From Sync.com's official status page, read again when you open this page. This page updates by itself.

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Email us and we'll tell you when Sync.com reports a major outage, and when it's working again.

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Uptime and history

Sync.com uptime and outage history

Uptime
100%
Time without a major outage
Problems reported
1
Time with problems
7 h 33 min
Major outages
0 min
Last problem
9 Sep
90 days agoToday
  • No problems
  • Some problems
  • Major outage
  • Planned work
  • No record yet

How it compares

With 4 other cloud storage services over the last 90 days, by what each reports on its own status page.

  • Problems reportedFewer than most1 here, typical 4

Openness

How well Sync.com keeps people informed when something goes wrong.

  • Shows 4 separate parts, so you can see exactly what's affected

Posting small problems openly is a good sign. An app that reports more problems isn't necessarily less reliable than one that reports fewer.

Recent

Recent problems

  1. Elevated Upload and Download Errors

    Some problems · 7 h 33 min

  2. Elevated API Errors

    Some problems · 12 h 10 min

  3. Login and upload issues affecting a subset of Sync users

    Some problems · 8 min

  4. Elevated Errors when previewing an Excel Document

    Some problems · 2 h 45 min

  5. Emergency Upstream Maintenance

    Work under way, not counted · 3 h 56 min

  6. Errors when previewing MS Documents in the Control Panel

    Some problems · 6 h 33 min

  7. Login issues affecting mobile apps

    Some problems · 2 h 7 min

  8. Login issues affecting the Sync mobile apps

    Some problems · 35 h 25 min

Parts

What Sync.com reports on

  • Public Website (sync.com)Working
  • Control PanelWorking
  • Sync Software ClientsWorking
  • Platform ServicesWorking

The record

How often is Sync.com down?

Sync.com has reported 46 problems since April 2022, about 1 a month. It didn't rate any of them as a major outage.

Last 90 days1 problem, down from 3 in the 90 days before
Typical time to fix3 h 12 min
Longest problem2 days 21 h, starting 7 Dec 2022: Syncing issues affecting a subset of Sync users
Last problem9 Sep 2026: Elevated Upload and Download Errors (7 h 33 min)
Longest quiet spell112 days without a problem, from 23 Oct 2023 to 13 Feb 2024
Part hit mostControl Panel, in 33 of 46 problems, then Android Mobile Client, in 22
Busiest monthDecember 2022, with 4 problems
Busiest dayMonday, when 11 of the 46 problems started
Left out of these figures1 planned maintenance post

From Sync.com's own status page, as far back as we can read it in full.

What to do while Sync.com is down

Alternatives

If Sync.com isn't working

Other apps that do the same job, ranked by their own record over the last 90 days.

AppNowProblems, last 90 daysTime with problemsWebsite
EgnyteWorking normally32 h 40 minVisit Egnyte
Google DriveWorking normally213 h 19 minVisit Google Drive
DropboxWorking normally421 h 30 minVisit Dropbox
BoxWorking normally185 days 14 hVisit Box
iCloudWorking normally0*0 minVisit iCloud

Ranked by their own reported problems over the last 90 days. * The record for this app is still filling in.

Safety

Is Sync.com safe to use?

Facts from its own public records, checked every day.

Fake emails in its name
Not blocked. sync.com watches for fake emails but doesn't ask inboxes to block them, so fakes can still arrive. Check your own domain with LeadLamp
Secure connection
Yes. Its website certificate is valid until 2 Dec 2026 (issued by Google Trust Services).
Security contact
Not published. We didn't find a security.txt file telling researchers where to report problems. Many apps use their help pages instead.
Known data breaches
None listed. Have I Been Pwned lists no data breaches for sync.com.

Checked 31 Oct 2026 from sync.com's public records. Breach data from Have I Been Pwned (CC BY 4.0).

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Keep an eye on Sync.com

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A feed of Sync.com's problems

Every problem Sync.com reports, as it happens, in your feed reader or a team channel.

appys.com/status/sync-com-down/feed/

  • Slack: in a channel, type /feed subscribe https://appys.com/status/sync-com-down/feed/
  • Teams: add the RSS connector to a channel and paste the address.
  • Feed readers: paste the address into Feedly, Inoreader or any reader.

A live badge for your site or docs

Shows Sync.com's status, updated every few minutes. Copy the code into a web page, an intranet or a README.

Sync.com status Sync.com uptime

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<a href="https://appys.com/status/sync-com-down/"><img src="https://appys.com/badge/sync-com/" alt="Sync.com status on Appys"></a>
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[![Sync.com status](https://appys.com/badge/sync-com/)](https://appys.com/status/sync-com-down/)

For the uptime badge, change the address to appys.com/badge/sync-com/uptime/.

About Sync.com

Encrypted cloud storage and file sharing.

On Appys it’s listed under File storage and sharing, with the other cloud storage services we follow. Every status and figure on this page comes from Sync.com’s official status page, where Sync.com’s own team posts problems and fixes.

Appys is independent and isn’t connected with the apps it lists. Statuses come from each app’s own status page. How Appys checks apps.