Is Gorgias down?

Working normallyChecked

Gorgias says everything is working.

From Gorgias's official status page, read again when you open this page. This page updates by itself.

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Email us and we'll tell you when Gorgias reports a major outage, and when it's working again.

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Gorgias's last 90 days

Problems reported
15
Time with problems
2 days 20 h
Major outages
2 days 16 h
Last problem
19 Oct
90 days agoToday
  • No problems
  • Some problems
  • Major outage
  • Planned work
  • No record yet

Recent problems

  1. Resolved: Loop Returns actions degraded

    Some problems · 46 min

  2. Aircall V2 not creating tickets

    Major outage · 27 h 30 min

  3. Elevated latency in Helpdesk and Ticket Views

    Some problems · 1 h 25 min

  4. Increased latency in the ai agent

    Major outage · 3 h 38 min

  5. Customer sidebar search not working

    Major outage · 1 h 14 min

  6. Issues with closing tickets

    Major outage · 46 min

  7. Notifications not playing sound in the browser

    Some problems · 1 h 22 min

  8. Help Center creation not working for new Gorgias accounts

    Some problems · 36 min

What Gorgias reports on

  • WebsiteWorking
  • Aircall Inbound CallsWorking
  • Aircall Outbound CallsWorking
  • Chargebee API (US)Working
  • Chargebee API (EU)Working
  • Chargebee API (AU)Working
  • Chargebee Admin Console (US)Working
  • Chargebee Admin Console (EU)Working
  • Chargebee Admin Console (AU)Working
  • Chargebee Accounting ServicesWorking
Show all 24 parts
  • Chargebee Reporting and AnalyticsWorking
  • Chargebee RevRec PortalWorking
  • Chargebee AnrokWorking
  • Chargebee Webhooks (US)Working
  • Chargebee Webhooks (EU)Working
  • Chargebee Webhooks (AU)Working
  • Chargebee Email Notifications (US)Working
  • Chargebee Email Notifications (EU)Working
  • Chargebee Email Notifications (AU)Working
  • HelpdeskWorking
  • Helpdesk IntegrationsWorking
  • Infrastructure & CloudWorking
  • Helpdesk ClustersWorking
  • AutomateWorking

If Gorgias isn't working

Other apps that do the same job, ranked by their own record over the last 90 days.

AppNowProblems, last 90 daysTime with problemsWebsite
HubSpotWorking normally1020 h 15 minVisit HubSpot
Help ScoutWorking normally713 h 1 minVisit Help Scout
AttioWorking normally45 days 22 hVisit Attio
FrontWorking normally711 h 36 minVisit Front
CloseWorking normally33 h 29 minVisit Close

Ranked by their own reported problems over the last 90 days. * The record for this app is still filling in.

Is Gorgias safe to use?

Facts from its own public records, checked every day.

Fake emails in its name
Sent to spam. Emails pretending to come from gorgias.com go to the spam folder. Check your own domain with LeadLamp
Secure connection
Yes. Its website certificate is valid until 6 Jan 2027 (issued by Google Trust Services).
Security contact
Published. It tells security researchers how to report problems (a security.txt file).
Known data breaches
None listed. Have I Been Pwned lists no data breaches for gorgias.com.

Checked 21 Oct 2026 from gorgias.com's public records. Breach data from Have I Been Pwned (CC BY 4.0).

About Gorgias

Customer support for online shops.

Appys is independent and isn’t connected with the apps it lists. Statuses come from each app’s own status page. How Appys checks apps.