Paddle reports problems with some features. Its status page says: "Partial System Degradation".
Issue affecting metrics and reporting in the seller dashboard
Started 21 Oct, 21:04 · Cause found
We have identified the issue affecting metrics and reporting in the seller dashboard, which began around 19:37 UTC, due to an outage with a third party provider. We will update the status once the issue has been resolved. We apologize for any disruption this may have caused. If you have any questions or concerns, please contact us at [email protected].
From Paddle's official status page, read again when you open this page. This page updates by itself.
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Issue affecting metrics and reporting in the seller dashboard
Some problems · Still open
Report downloads unavailable in the Paddle Dashboard
Some problems · 33 min
Retain
Major outage · 47 min
Seller dashboard logins are failing with timeouts
Some problems · 24 min
Intermittent Checkout Loading Issues
Some problems · 4 h 9 min
Partial Checkout Outage
Some problems · 57 min
Card payment issues on Paddle Billing and Paddle Classic checkout
Some problems · 21 min
New Sellers might be unable to access Retain settings and the ProfitWell Metrics dashboard
Major outage · 46 h 31 min
Other apps that do the same job, ranked by their own record over the last 90 days.
| App | Now | Problems, last 90 days | Time with problems | Website |
|---|---|---|---|---|
| Working normally | 3 | 7 h 42 min | Visit Monzo | |
| Working normally | 15 | 10 days 3 h | Visit Square | |
| Working normally | 29 | 2 days 15 h | Visit Stripe | |
| Working normally | 5 | 14 h 29 min | Visit QuickBooks | |
| Working normally | 26 | 5 days 4 h | Visit Xero |
Ranked by their own reported problems over the last 90 days. * The record for this app is still filling in.
Facts from its own public records, checked every day.
Checked 21 Oct 2026 from paddle.com's public records. Breach data from Have I Been Pwned (CC BY 4.0).
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