Wistia down? The answer is at the top of this page. Appys checks Wistia’s official status page as you arrive, so what you see is never more than a few minutes old. Below is what to check on your side, what to do while you wait, and how to hear when it’s fixed.
Wistia down for everyone, or just you?
If the status above says Wistia is working normally but it isn’t working for you, the problem is most likely closer to home. Press Is it just me? at the top of the page: your own device and our server both try to reach wistia.com, and the answer tells you which side the problem is on.
Then try these quick checks:
- Open Wistia on another network, such as mobile data instead of Wi-Fi.
- Try a different browser or a private window, to rule out an old cache or a browser extension.
- Restart your router if lots of websites are slow, not just this one.
- Make sure your device’s date and time are set automatically: a wrong clock can stop secure connections.
- Try a lower video quality, another device, or the website instead of the app.
Wistia down? What to do while you wait
- Check which part is affected. Wistia splits its status into 12 parts, listed under What Wistia reports on above, so a problem in one may not touch the ones you use.
- Downloaded videos usually still play offline.
- If you’re streaming live, have a second platform ready or tell your audience where to find you.
- Don’t delete videos and upload them again; uploads usually finish once it’s fixed.
- Keep this page open: the status changes by itself when Wistia posts the fix, so there’s no need to keep refreshing.
If it drags on and the work can’t wait, the alternatives near the top of this page are other video hosting services that are working right now.
Why apps like Wistia go down
Video and streaming services usually go down during big premieres and live events, after updates, or when part of their streaming network fails. Even big outages are often partial, hitting one feature, one region or one group of users rather than everyone. That’s why Wistia can work fine for you while its status page reports a problem, or the other way round.
How Appys checks Wistia
Every status on this page comes from Wistia’s official status page, where Wistia’s own team posts problems and fixes. Its status page covers 12 parts: Group Record, Billing, Transcripts, Record, Edit, wistia.com, App, Uploads, Encoding, Stats, Embeds and Live. Appys reads it whenever someone opens this page and regularly in between, keeps a record of every problem it posts and works out the 90-day uptime from that record. We never change what Wistia says, and nobody can pay to change a status or a record.
A quiet status page doesn’t always mean nothing is wrong: some companies post small problems late, or not at all. That’s why this page also shows how openly Wistia reports its problems.
How long do Wistia outages last?
It depends on what broke. Small problems are often fixed within the hour, while a big outage can take most of a day. The history above lists every problem Wistia has posted recently, when each one started and how long it took to fix, so you can see what’s normal for Wistia rather than guessing. While a problem is open, the latest update from Wistia is shown at the top of this page.
About Wistia
Video hosting and marketing for businesses.
On Appys it’s listed under Video and streaming, with the other video hosting services we follow.
Hear when Wistia is back
Send one email to [email protected] with Watch Wistia in the subject and we’ll email you when Wistia reports a major outage, and again when it’s fixed. You can also follow its problems in a feed reader or a Slack channel, or add a live badge to your own site; both are explained above.
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