Is Zendesk down?

Working normallyChecked

Zendesk says everything is working.

From Zendesk's official status page, read again when you open this page. This page updates by itself.

Get an email when Zendesk goes down

Email us and we'll tell you when Zendesk reports a major outage, and when it's working again.

Subject
Watch Zendesk

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Uptime and history

Zendesk uptime and outage history

Uptime
94.91%
Time without a major outage
Problems reported
10
Time with problems
19 days 23 h
Major outages
4 days 13 h
Last problem
16 Oct
90 days agoToday
  • No problems
  • Some problems
  • Major outage
  • Planned work
  • No record yet

Recent

Recent problems

  1. EU customers may experience missing or delayed customer messages in conversation views and analytics data

    Some problems · 4 days 14 h

  2. Outbound email delivery failures to some mail providers

    Some problems · 6 h 40 min

  3. Voice issues pod 20

    Some problems · 3 h 57 min

  4. Ticket Status Deactivated and Unable to Be Reactivated - Multiple Pods

    Some problems · 3 h 20 min

  5. Issues with Voice calls and call functions

    Major outage · 2 h 12 min

  6. Third-Party Apps Experiencing Errors and Timeouts

    Major outage · 1 h 42 min

  7. Pod 28 & 29 Errors - Multiple Products

    Major outage · 1 h 24 min

  8. Zendesk Support is unaccessible.

    Major outage · 37 min

Parts

What Zendesk reports on

Zendesk's status page doesn't list separate parts, so we show one status for the whole service.

Alternatives

If Zendesk isn't working

Other apps that do the same job, ranked by their own record over the last 90 days.

AppNowProblems, last 90 daysTime with problemsWebsite
HubSpotWorking normally1020 h 15 minVisit HubSpot
Help ScoutWorking normally713 h 1 minVisit Help Scout
AttioWorking normally45 days 22 hVisit Attio
FrontWorking normally711 h 36 minVisit Front
CloseWorking normally33 h 29 minVisit Close

Ranked by their own reported problems over the last 90 days. * The record for this app is still filling in.

Safety

Is Zendesk safe to use?

Facts from its own public records, checked every day.

Fake emails in its name
Blocked. Emails pretending to come from zendesk.com are rejected by inboxes. Check your own domain with LeadLamp
Secure connection
Yes. Its website certificate is valid until 24 Nov 2026 (issued by Let's Encrypt).
Security contact
Published. It tells security researchers how to report problems (a security.txt file).
Known data breaches
None listed. Have I Been Pwned lists no data breaches for zendesk.com.

Checked 22 Oct 2026 from zendesk.com's public records. Breach data from Have I Been Pwned (CC BY 4.0).

About

About Zendesk

Customer service software for help desks, live chat and support tickets.

Appys is independent and isn’t connected with the apps it lists. Statuses come from each app’s own status page. How Appys checks apps.