Is Mux Down?

Is Mux down right now? We check Mux's official status page as you arrive, then show any outage, its 90-day uptime and what to use instead.

Some problemsChecked

Mux says everything is working, but it rates an open problem as major and updated it in the last day.

  • Mux Data Missing Some EU Views

    Started 12 Nov, 21:00 · Cause found

    We are collecting and storing all views from the EU as of 22:16 UTC. We are evaluating if any previous missing views are recoverable.

From Mux's official status page, read again when you open this page. This page updates by itself.

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Email us and we'll tell you when Mux reports a major outage, and when it's working again.

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Watch Mux

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Uptime and history

Mux uptime and outage history

Mux's uptime over the last 90 days is 100%, because it rated none of its problems a major outage. Smaller problems were open for 38 h 19 min in that time.

Uptime
100%
Time without a major outage
Problems reported
11
Time with problems
38 h 19 min
Major outages
0 min
Last problem
12 Nov
90 days agoToday
  • No problems
  • Some problems
  • Major outage
  • Planned work
  • No record yet

How it compares

With 5 other apps in Video and streaming over the last 90 days, by what each reports on its own status page.

  • Problems reportedMore than most11 here, typical 4. It reports problems openly
  • Typical time to fixFaster than most1 h 17 min here, typical 1 h 26 min

Openness

How well Mux keeps people informed when something goes wrong.

  • Reports problems openly: 11 posted on its status page in the last 90 days
  • Shows 8 separate parts, so you can see exactly what's affected
  • Keeps people updated: 4.4 updates per problem on average
  • Says what caused the problem: in 8 of 11 problems

Posting small problems openly is a good sign. An app that reports more problems isn't necessarily less reliable than one that reports fewer.

Recent

Recent Mux problems and incidents

Was Mux down today or yesterday?

12 Nov
Some problems, 2 h 36 min: Mux Data Missing Some EU Views
11 Nov
No problems reported
  1. Mux Data Missing Some EU Views

    Some problems · Still open

  2. RTMP and SRT live stream disconnects

    Some problems · 1 h 24 min

  3. RTMP and SRT live streams disconnection

    Some problems · 1 h 10 min

  4. Delays in some video processing tasks

    Some problems · 1 h 17 min

  5. Elevated Mux Video Errors

    Major outage · Length not given

  6. Mux Data Collection Latency

    Some problems · 1 h 26 min

  7. Degraded VOD playback

    Some problems · 34 min

  8. Elevated API Latency

    Some problems · 1 h 1 min

Parts

Mux status by part

  • Mux DashboardIn 9 of 55 problemsWorking
  • Mux DocsWorking
  • Mux Video - VODIn 26 of 55 problemsWorking
  • Mux Video - LiveIn 24 of 55 problemsWorking
  • Mux RobotsWorking
  • Mux Data - Data CollectionIn 14 of 55 problemsWorking
  • Mux Data - Engagement Counts APIWorking
  • Mux Player - EmbedsIn 1 of 55 problemsWorking

Problem counts cover Mux's record since September 2025. One problem can hit several parts.

The record

Is Mux reliable? How often it's down

Over the last 90 days Mux ranks 4th of the 6 apps in Video and streaming we can rank, with 100% uptime and a reported problem open for 38 h 19 min.

Mux has reported 55 problems since September 2025, about 4 a month. It rated 3 of them as major outages.

Last 90 days11 problems, the same as the 90 days before
Typical time to fix2 h 27 min
Longest problem13 days 9 h, starting 23 Oct 2025: Investigating elevated playback errors on Chrome version 141.0.7390.123 and later
Last problem12 Nov 2026: Mux Data Missing Some EU Views (still open)
Longest quiet spell37 days without a problem, from 18 Aug 2026 to 24 Sep 2026
Part hit mostMux Video - VOD, in 26 of 55 problems, then Mux Video - Live, in 24
Busiest monthJuly 2026, with 6 problems
Busiest dayThursday, when 14 of the 55 problems started

From Mux's own status page, as far back as we can read it in full. Rankings go by uptime, then time free of reported problems, then problems per month. A low count can mean few problems or few posts.

What to do while Mux is down

Alternatives

If Mux isn't working

Other apps that do the same job, ranked by their own record over the last 90 days.

AppNowProblems, last 90 daysTime with problemsWebsite
CloudinaryWorking normally36 h 22 minVisit Cloudinary
WistiaWorking normally47 h 58 minVisit Wistia
Frame.ioWorking normally739 h 34 minVisit Frame.io
VimeoWorking normally610 h 46 minVisit Vimeo

Ranked by their own reported problems over the last 90 days. * The record for this app is still filling in.

Safety

Is Mux safe to use?

Facts from its own public records, checked every day.

Fake emails in its name
Blocked. Emails pretending to come from mux.com are rejected by inboxes. Check your own domain with LeadLamp
Secure connection
Yes. Its website certificate is valid until 8 Feb 2027 (issued by Let's Encrypt).
Security contact
Published. It tells security researchers how to report problems (a security.txt file).
Known data breaches
None listed. Have I Been Pwned lists no data breaches for mux.com.

Checked 12 Nov 2026 from mux.com's public records. Breach data from Have I Been Pwned (CC BY 4.0).

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Keep an eye on Mux

No sign-up needed: a feed for your reader or team channel, or a live badge for your own site.

A feed of Mux's problems

Every problem Mux reports, as it happens, in your feed reader or a team channel.

appys.com/status/mux-down/feed/

  • Slack: in a channel, type /feed subscribe https://appys.com/status/mux-down/feed/
  • Teams: add the RSS connector to a channel and paste the address.
  • Feed readers: paste the address into Feedly, Inoreader or any reader.

A live badge for your site or docs

Shows Mux's status, updated every few minutes. Copy the code into a web page, an intranet or a README.

Mux status Mux uptime

HTML
<a href="https://appys.com/status/mux-down/"><img src="https://appys.com/badge/mux/" alt="Mux status on Appys"></a>
Markdown
[![Mux status](https://appys.com/badge/mux/)](https://appys.com/status/mux-down/)

For the uptime badge, change the address to appys.com/badge/mux/uptime/.

About Mux

Video streaming for developers.

On Appys it’s listed under Video and streaming, with the other image and video services we follow. Every status and figure on this page comes from Mux’s official status page, where Mux’s own team posts problems and fixes.

Appys is independent and isn’t connected with the apps it lists. Statuses come from each app’s own status page. How Appys checks apps.